Platform Engineer | Cloud | DevOps

Sushant Narang

Building Scalable Cloud-Native Platforms
+1 (862) 380-3599
mailsn589@gmail.com
linkedin.com/in/sn589
View My Work

Professional Summary

Platform Engineer with 4+ years of experience designing, building, and operating cloud-native platforms using Kubernetes, CI/CD, Infrastructure as Code, and automation. Proven experience in large-scale cloud migrations, developer enablement, and reliability engineering. Strong hands-on experience with Prompt Engineering, applying structured, safe, and repeatable LLM prompting techniques to improve documentation, incident response, and operational workflows.

Technical Arsenal

Cloud & Infrastructure

AWS (EC2, S3, EMR, EFS, IAM) Azure AKS Kubernetes Docker Terraform Ansible Load Balancers

CI/CD & DevOps

GitHub Actions CI/CD Pipelines Jira PagerDuty Bash/Zsh AWS CLI

Data & Messaging

Apache Kafka Kafka Streams ksqlDB Apache Spark Oracle SQL MySQL MongoDB

Programming & GenAI

Python Java Prompt Engineering Instruction Prompting Few-shot Prompting LLM Automation

Experience

Platform Engineer / Enterprise Migration Liaison
Tata Consultancy Services – Client: Dick's Sporting Goods
April 2024 – Present
  • Led enterprise platform modernization by migrating 1,000+ APIs from Pivotal Cloud Foundry (PCF) to Azure Kubernetes Service (AKS)
  • Designed and standardized CI/CD pipelines using GitHub Actions to support automated builds and deployments across Non-Prod, QA, and Production environments
  • Built reusable deployment workflows and templates, improving developer self-service and reducing manual release effort
  • Supported platform components interacting with Kafka-based event streams, ensuring reliable message flow across distributed services
  • Coordinated networking and firewall rule changes, validating ingress and egress traffic along with endpoint connectivity post-deployment
  • Managed Jira boards across 40+ organizations to provide delivery visibility and platform value-stream tracking
  • Applied Prompt Engineering best practices to generate migration runbooks, deployment checklists, and troubleshooting documentation
Platform Engineer / Technical Architect
Tata Consultancy Services – Client: FedEx
July 2023 – April 2024
  • Supported 24x7 global platform operations for mission-critical logistics and shipment processing applications
  • Implemented Infrastructure as Code using Terraform and configuration management using Ansible to ensure consistent environment provisioning
  • Supported real-time data processing workflows leveraging Kafka Streams
  • Participated in BAU operations, platform stability initiatives, and incident response workflows
  • Monitored and triaged alerts using PagerDuty, coordinating resolution with engineering teams
  • Used LLM-assisted prompts to summarize incidents and draft RCA documentation
Platform Engineer / Technical Architect
Tata Consultancy Services – Client: Western Union
May 2021 – July 2023
  • Provisioned and managed AWS EC2-based platforms supporting the WUPOS Point-of-Sale system for global payment services
  • Automated instance initialization and configuration using shell scripts and Ansible playbooks
  • Supported platforms integrating with Kafka topics for transaction and event-driven workflows
  • Used ksqlDB for lightweight stream queries, validation, and operational visibility
  • Authored operational documentation to improve onboarding efficiency and reduce support overhead

Education

Master of Science in Computer Science
New Jersey Institute of Technology
Bachelor of Technology in Computer Science
Maharshi Dayanand University, Rohtak